General Policies

The Focus Theater reserves the right to adjust our policies at any time.

Age Policy:

  • Students must be 18 years or older to register for a class.  Waivers are available for students ages 16 to 17 with permission from a legal guardian.  Please email us if you would like to request a waiver.
  • The Focus Theater also offers classes and workshops for children and teens from time to time.

Class Expectations:

  • All students begin our leveled classes at Level I regardless of experience.  Waivers are available on a case by case basis at the discretion of The Focus Theater. Please email us if you want to request a waiver.
  • Placement in classes and workshops is only guaranteed once payment has been received in full.
  • You must register for a class or workshop ahead of the first meeting. We do not take walk-in registrations in order to maintain class sizes.
  • The Focus Theater reserves the right to reschedule or cancel a classes that does not reach the minimum number of required students.
  • The Focus Theater reserves the right to change instructors for classes as needed.
  • Because this is a shared art form that relies on a commitment to an ensemble, students are expected to arrive on time and are allowed no more than one absence during each 8-week session.
  • Students must contact the Focus Theater Training Center directly by email to notify us of any upcoming or last-minute attendance issues.  Unless approved by the Focus Theater, students MUST attend the first and last day of all classes.
  • Participation in, or completion of, classes does not guarantee placement in productions beyond those included with classes.
  • The Focus Theater reserves the right to retain or promote a student according to ability and need.

Repeating classes:

  • Leveled classes, i.e. Improv Level I: The Foundations can be repeated with a $50 discount off the original $175 price, if it has been decided by the instructor that they are not ready to progress to the next level. This does not apply to folks who need to repeat a class due to absences. Please email us to inquire about a discount code, which can then be entered at checkout to redeem the discount.

Reduced/free Admission for current students:

  • All current students are kept in our records, and will be allowed to redeem free or reduced admission to most Focus Theater productions.  This does not apply to special events or independent productions taking place in the theater.  
  • Students may be asked to give up discounted seats to customers paying full price in the event of sold out productions.  The Focus Theater reserves the right to update or change this policy at any time, as needed.

Refund policy:

  • All sales are final. If you cannot attend the class you registered for your tuition can be credited for classes at a later time.  However, you must contact the Focus Theater Training Center BEFORE the class and/or session begins. Credit for future classes can not be used if correspondence is received after the session begins.

Anti-Harassment Policy

The Focus Theater is vigorously committed to the care and safety of our students.  And while boundaries of all kinds are often pushed in our creative learning  environment, we do not tolerate any types of verbal, sexual, or physical harassment.  Whether anonymous or otherwise, the Focus Theater will quickly investigate and take action on any and all matters involving harassment.  

Consequences could include verbal warnings, removal from classes and productions, and/or being barred from entering the theater entirely.  Escalation and enforcement of these steps may vary based on the severity of individual incidents.  Any individual being asked to leave the theater or class will not be issued refunds for tickets or tuition.

COVID-19 Policies

  • Masks are no longer required to be worn during our indoor classes, performances, and workshops as long as you are fully vaccinated and boosted. If you are not vaccinated or boosted, please continue to wear your mask.
  • We do not tolerate any bullying or harassment toward individuals who choose to continue wearing masks.
  • Policies subject to change due to health department guidelines.